Frequently asked questions
How accurate are the measurements in the Virtual 3D Model?
How do I book a VR recce?
Simply email us at email@example.com, contact us via the website or call us on 0203 872 2777 to discuss your requirements today.
Can you recce multiple locations in a single day?
Yes, as long as it's geographically feasible within time constraints. Multiple locations in multiple areas can be captured in a single day.
What locations can you VR recce?
Depending on your requirements, we can VR recce all types of interior and exterior locations, anywhere in the world: so whether it’s a multi level event space in London, car park in Manchester, or conference hall in Malta, we’ve got it covered.
Do you require a location / venue manager or someone from production to be at the location whilst you VR recce?
Whilst we do not require anyone to be present at the location during the VR recce, we will work alongside whomever has been designated as the main contact, be that the location owner, the location/event manager, or H&S supervisor.
How many of your technicians will attend the recce?
A VR Recce is usually undertaken by a single technician depending on the size, scale and time constraints of the job. If more are required we can work with you and discuss this in more detail before we conduct the recce.
Are there any requirements you have of the location owner when you attend the site?
Are there internet requirements for Live 360 Streams?
Yes, we require either on site wifi or a solid and stable 4/5G mobile internet connection that can both deliver a minimum upload speed of between 30MB per second. If these speeds cannot be met we can discuss alternative services, such as 4/8k 360 video capture, 360 photography and 3D modeling.
Can you operate a VR recce outside in bad weather?
As with any video and photography capture we are limited with what we can do in the rain as water droplets on the waterproof housing would affect the image quality. That said, we can work with you and the venue to avoid this situation or in worse case re-schedule a recce if need be.
Are all of your technicians insured?
Yes. All VR recce technicians have insurance. We can provide certification on request.
How long will you spend at the location?
What will I receive from VR recce?
Live 360° Virtual Tours & Virtual 3D Models: We will provide a URL to your Virtual Tour/3D Model so that you can share it with clients, contractors and customers or embed within your own website.
What information will be provided in the VR recce location discovery PDF?
The VR recce location discovery PDF provides you with the following technical information: wifi strength, phone signal strength, venue/location access route, delivery details, on site parking allocation/restrictions and location of the nearest hospitals/train stations.
How long does it take between visiting the location and receiving the 3D Model/Virtual Tour/VR recce location discovery pdf?
Our turnaround time from finishing the recce to sending out the pack is approximately 24-48 hours, as scanning and 360 capture is only the first step before it is processed and ready for distribution.
Can I attach your Video, Photos and 3D model to an event or call sheet?
Yes - we recommend that your chosen VR recce becomes integral to all future production workflows: this allows every single crew member to familiarise themselves with the location, so they can hit the ground running.
What devices can I use to view the Virtual Tours/3D Models and 360° captured content?
All our services can be viewed on smartphones, tablets, laptops, desktops and virtual reality headsets.
Which VR headsets work with your 360° content, Virtual Tours and 3D models?
Oculus GO, Oculus Quest 1/2 & Google cardboard.
Can you provide us with VR headsets?
Yes, just get in touch.
How long will we have access to the Virtual Tour or 3D Model?
We include 3 months free hosting for our Virtual Tours and 3D Models.
How long will we have access to the 360 video and photography content?
Both captured video or photography is yours to download and keep. We will provide a download link with every VR Recce.
Is the service only available in the UK?
We can VR recce anywhere in the world. Just get in touch and we can discuss your needs.
How much does a VR recce cost?
Just drop us an email at info@VRrecce.co.uk for a free, no-obligation quote tailored specifically to your needs; it’s as simple as that.
What happens on the day?
Virtual/3D Tours/360° capture:
What about COVID-19?
All VR recce bookings will adhere to any COVID-19 guidelines that are applicable at the time. The capture process allows for social distancing to be accommodated and minimal interaction with any venue surfaces. A full risk assessment will be provided before the booking that can be discussed and agreed with the relevant stakeholders at the venue.
How do we need to prepare the venue/location for a Virtual Tour or 3D Model?
Whats the difference between a Live Virtual Tour and Virtual 3D Model?
How can we view the Virtual Tour/3D Model?
Can we put it on our website?
Are there any limitations on the areas you can capture?
The tours work best for venues that are mainly indoor environments. We can capture outdoor areas as well if required, depending on the space we may be able to include these within the main tour, or we might need to add these on as standalone 360 degree photographs and video.
Can we view our model in Virtual Reality (VR)?
Can I password protect my tours/models?
Yes both Live Virtual Tours and 3D Models can have bespoke passwords, retricting access.
Can I update my Virtual Tour or 3D Model?
Can I add 'Live' tour functionality to my existing venue virtual tour?
If you already host a Virtual Tour and have access to the raw image files, we may well be able to create a new tour for this purpose. Please get in touch and we can discuss the options.
Can I partake in an 'Audio only' live tour?
Yes, when you either host or join a live tour, you have the option to enable or disable video. In addition, as the host of a live guided tour, you have numerous options in the way you conduct a live tour and communicate with guests.
Why choose VR recce?
All of our products are bespoke to the client and their needs. With over 17yrs experience in the events and entertainment industries we understand what is required to make a project successful
We differ from the majority of the competition* as all of our 360° live virtual tours and captured media is wholly owned by the client. We supply all relating files and media at the end of each project
Our Virtual Tours can be hosted by our clients on their own servers. We can also provide extended hosting and include 3 months free with all bookings
Our products are competitively priced, meaning you get the best value for your project